With encouragement from Dolly Parton, we'll hold the sugar, not talk in circles, avoid the mumbo-jumbo jive, stop the guessing games, translate our gibberish, and instead just spit it out real plain! Continued scrutiny on the transparency and clarity of financial aid impacts all of us, so this session will help attendees consider how inclusive, accessible, plain, and trauma informed language and tools can support our improvement efforts. Sharing from research and industry experts, we'll cover topics to help us all use more student-centric and jargon-free language when speaking to students, their families, and campus and community members about financial aid.

See Karla present at NASFAA? That’s OK! In this session, she’ll cover some of the highlights from her NASFAA session but go into some of the more practical things you can do to improve your financial aid communications and connect with students.

Click here for more information and to register for the event!