2019 Annual Conference   |  October 6 - 9   |  Chicago, IL


Access presentations, resources, and other important conference documents.

Return to this page to review and download the conference program, session presentations, handouts, and other important documents.


This year's conference features a variety of sessions from experts within our profession and leaders from other areas of higher education and business. Click here to download the agenda. An interactive version of the agenda can also be accessed here. Sessions and times are subject to change.

Want to take the agenda with you to the conference? Download our official app through Apple or Google Play by searching for “Sched.”


Presentations and handouts for select conference sessions are listed below in alphabetical order. Current MASFAA members with paid conference registrations can access them at any time. Attending the conference but not a current MASFAA member or having difficulty accessing a handout? Email communcations@masfaaweb.net for assistance.

Best Practices for Assisting At-Risk Youth

Champions of Compliance

Delivering Services to Online Students

Emotional Intelligence: What Champions Are Made Of

“Extreme Makeover: Federal Work-Study Edition”: A Federal Work-Study Renovation

Federal Policy Update

Financial Aid May Be Challenging, But How We Talk About it Doesn't Have to Be

Forces at Play: Enrollment Management and Financial Aid

Hitting the Nail on the Head—MASFAA Advocacy and Legislative Issues Toolkit

How to Navigate a Difficult Conversation: Engaging with Students in Tough Situations

Improv at the Workplace

Is Your Office GLBA Compliant?

A Leader's Guide to Organizational Change When You’re Not THE Leader

Majoring in Money: How American College Students Manage Their Finances

Modernizing Title IV Aid to Encourage and Accommodate Innovation in Higher Education–NASFAA Task Force

Modernizing Title IV Aid Task Force Report

NASFAA Federal Update

NSLDS and COD 101

The Part Financial Aid Plays in Enrollment Management: A Panel Discussion

Public Service Loan Forgiveness (PSLF) and Temporary Expanded PSLF (TEPSLF)

Quick Tips for Avoiding Costly Compliance Missteps

Retaining Students of Color at Predominantly White Institutions

The ROI of Financial Education

Speaking Like a Champion: How to Overcome Obstacles for Success

SULA Misunderstandings and Misreporting

Teaming Up with Athletics

That Was Due When? The Importance of an Operational Calendar

Verification, Beyond the Basics: Separating the “Must” from the “May”

What's Next Now That Perkins Has Expired?

When Staff Hit a Stumbling Block: Coaching the Underperforming Employee

The Who, What, and How of Consortium Agreements


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